Action Automotive customer reviews in Alexandria VA

I came from WI and they were very flexible with their time to accommodate me. They had the vehicle I was interested in prepped and ready for me to inspect and test drive a day early. Fair up-front prices and no-nonsense approach (vehicles priced low so there is little-to-no negotiation) make the sales process very smooth, and the trade-in inspection process is remarkably thorough. Shout out to Uzair, who treated me very well.

Matthew Ahlborn

2020-08-07

Where do I begin? First of all, I am a Soldier serving on active duty overseas in Germany. Unfortunately, I was involved in an accident where a deer totaled my vehicle so my wife and I set off to find a new vehicle. We spent nearly two months researching and test driving cars over here in Germany but ultimately decided that it wasn’t in our best interests to finance a European spec vehicle since we were only going to be over here for two more years. I then started searching online to find a vehicle back in the US. After contacting over a dozen dealerships that had the specific vehicle I was looking for. No one took me seriously and just kept passing me off from salesman to salesman. It became extremely aggravating that no one would help a Soldier stationed overseas. Shows how much the average Joe in America actually cares about the men and women who serve to protect their rights and freedoms. So after weeks of message, emails and phone calls, I finally received a reply from someone willing to take me seriously. Mr. Uzair Malik from Action Automotive was more than willing to help me. After a multitude of emails and phone calls, I finally decided to put a down payment on the vehicle my wife and I had our heart set on! Fast forward two weeks... I struggled to get financing because I was overseas and all the banks I have used in the past for auto financing, or been banking with for years all turned me down b/c my situation was to complicated. They said if I was in the US it would be no problem but they didn’t want to allow me to finance a vehicle and immediately ship it overseas. They were afraid that if I didn’t make payments, they would have no way of repossessing the vehicle (which is a valid argument from their standpoint). I contacted Mr. Malik and asked him if I could get another 2 week extension to find financing if I put down another down payment. He spoke with his manager and they agreed to allow me to do that since they were empathetic to my situation and they love their military (normally they only do 2 weeks and that’s it. No if’s, and‘s or but’s about it). Ten more days pass and it’s coming down to the wire, only 4 days left to find financing and then I would lose the vehicle to the next guy/girl waiting to purchase the vehicle. Finally I find a bank (turned out to be the very first bank I asked a month prior; took talking some logic to them) to finance me. The whole time, Mr. Malik was extremely patient with me, never giving up hope that I would get financed. He informed me that after I received the financing, there were more than 50 people that called, emailed and came in to see that specific vehicle. Action Automotive could have very easily said “screw this guy overseas, sell it to the next Joe that walks through the door” but they didn’t. They have been helpful every step of the way! They are even helping me with getting the vehicle ready to ship overseas. I could not be more pleased with the level of professionalism that Mr. Uzair Malik and the rest of the staff at Action Automotive have exhibited. I highly recommend anyone, regardless of where they are in the world to look into Action Automotive before they go to any other dealership!... More

Joshua Turlington

2020-07-25

High quality cars fantastic prices... bought my first Porsche here and love it.?

daniel gordon

2020-07-15

Purchase a top notch car from a top notch crew. Very professional staff. Had the pleasure of Working with Uzair and he made the entire experience painless. I appreciate Time, the patience and his honesty. If you're looking for quality and honesty in a car and staff, stop in Action Automotive. Tell them a satisfied customer sent you. Thanks to Uzair and the staff. Rick Scott

Rick Scott

2020-07-14

I was pleasantly surprised by the quality of the autos and the prices. This turned out to be a stress free transaction and I am very happy with my purchase.

J. Garner

2020-05-31

I purchased a BMW 740 sight unseen from Ben at Action Automotive. The purchasing process was very easy and Ben worked with me on any questions and concerns I had. He also shipped the car to my door in Ohio very fast after the paperwork was completed. Buying a car from out of state without seeing it took some risk but Ben was honest about the excellent condition it was in and I am very pleased with the transaction. The high amount of positive reviews helped with my confidence. I give Ben and... More

A Google User

2020-05-30

I purchased a BMW 740 sight unseen from Ben at Action Automotive. The purchasing process was very easy and Ben worked with me on any questions and concerns I had. He also shipped the car to my door in Ohio very fast after the paperwork was completed. Buying a car from out of state without seeing it took some risk but Ben was honest about the excellent condition it was in and I am very pleased with the transaction. The high amount of positive reviews helped with my confidence. I give Ben and... More

David Percy

2020-05-30

This is not your typical used car dealer. My first contact with Action Auto I spoke with Ben. In or outside of buying a car, Ben is one of the nicest persons you will ever meet. I called about a car that he had listed and we talked about the features, history, condition etc. in great detail. I’m an engineer so we ask a lot of technical questions. He was great to speak with and he answered everything I needed to know. No sales pressure, no bragging about his business, and mostly he talks to you o... More

Tim Sullivan

2020-05-13

This is not your typical used car dealer. My first contact with Action Auto I spoke with Ben. In or outside of buying a car, Ben is one of the nicest persons you will ever meet. I called about a car that he had listed and we talked about the features, history, condition etc. in great detail. I’m an engineer so we ask a lot of technical questions. He was great to speak with and he answered everything I needed to know. No sales pressure, no bragging about his business, and mostly he talks to you o... More

Tim

2020-05-13

Ben was great to work with! I was an out of town buyer and he made the process extremely fast and easy! They don't put pressure on you to buy. I bought my vehicle sight unseen and they we very accommodating to me, sending a lot of extra pictures and responding quickly to all of my questions. AND they took care of shipping the vehicle right to my front door! I would highly recommend Action Automotive!!

A Google User

2020-05-12

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